24/7 Helplines



Here are our main contact numbers and address , please, if out of hours contact our partners 24/7 numbers below who will contact us on our return.

112-116 Bute Street, Cardiff Bay, Cardiff
CF10 5EQ
Dave Price
Tel: 02920 499 286




Vetrans Help Line Numbers:

Freephone: 0808 808 2234

Or text DAN to: 81066

Services Available Include:

  1. Initial assessment to establish an individual’s needs
  2. Referral to local and regional drug and alcohol services
  3. Information on drugs and alcohol, and their effects
  4. Information and contact details for local GPs, needle exchanges, dentists and other associated health services
  5. Information on other suitable helplines
  6. A wide range of brief interventions including motivational interviewing, harm reduction and overdose management








Veterans mental health 24/7 Hotline

call these 24/7 help lines: CALL – 0800 132 737, or Rethink – 0800 138 1619.Veterans’ NHS Wales

Each Local Health Board (LHB) has appointed an experienced clinician as a Veteran Therapist (VT) with an interest or experience of military (mental) health problems. The VT will accept referrals from health care staff, GPs, veteran charities and self-referrals from ex-service personnel. The appropriate VT can be contacted by going to their LHB page on this website and using one of the contact methods including telephone, email or fax.
Appointments will be arranged as close to the veteran’s home as possible in a suitable venue. The service is not able to respond to emergency referrals. Veterans in crisis should contact their GP or the Out of Hours Service. There is a Psychiatrist on-call at all Accident and Emergency Units in District General Hospitals.

Alternatively call these 24/7 help lines: CALL – 0800 132 737, or Rethink – 0800 138 1619.

Following the assessment the veteran may be offered treatment by the VT or referred on to other NHS teams or departments for further treatment. The VT will also refer to veteran charities for help with debt management, benefits and war pension/armed forces compensation claims as indicated. The service is unable to provide a diagnosis for Armed Forces Compensation Scheme claims.
If you would like to discuss a referral or require further information about the service, please contact Claire Morgan, co-ordinator 029 2074 2062 or contact us.



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